Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The only items eligible for refund/return are Signed Prints, UV Active Products and Lycra Tapestries. Non Lycra Tapestries cannot be refunded or returned.

Non-returnable items:

All Apparel, Clothing, Home Decor, Accessories
Gift cards
Downloadable software products

If a an item arrives that is damaged in any way, please notify with proof and the same item will be shipped. Shipping a different item or a different size or selection is not possible to please choose sizes and models wisely.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at elgin@hakanhisim.net

Shipping
To return your product, you should mail your product to: 

Kardesler Market

Mugla Merkez Cad. 65/1

Yaniklar Mah.

MUGLA / FETHIYE 48300

TURKEY 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.